Property Wizard
Resource Centre
Here you find resources that helps you to do your property manage job effectively.
Property Manage SOP's and protocols
Below you find property management SOP's and protocols to implement in order to create results effectively. Please take note that these pages are only able to access by our staff as each page requires a password.
Here you find the formats we use to update JMB and MC teams about the jobs done on a daily basis.
Lift Monitor
This protocol ensure lift teams are checking in and out whenever they come to do their jobs. As well the SOP includes ticket management protocols: 1. owners reporting lift issues 2. tickets are created by MO 3. Lift team is informed about the ticket 4. Lift team rectify the issue and 5. Lift team update ticket status 6. MO update owners about the job done.
Security OPS
Roll call update SOP and Defect capture management protocols.
Cleaning OPS
This SOP and protocol let the cleaners work based on digital cleaning tracking. In this way the Management will know exactly what cleaner has done what cleaning job at what location.